How Not To Be Cheated by Taxi at Ho Chi Minh City (Tan Son Nhat) International Airport, Vietnam

Booking.com

How Not To Be Cheated by Taxi at Ho Chi Minh City (Tan Son Nhat) International Airport, Vietnam

Your HCMC trip usually starts from this airport. All right reserved Onegai Kaeru 2016
Your HCMC trip usually starts from this arrival area of the airport. Go to the LEFT! All right reserved Onegai Kaeru 2016
All rights reserved Onegai Kaeru 2016
All rights reserved Onegai Kaeru 2016

Planning to travel to Ho Chi Minh City (in short, HCMC), Vietnam or are you already at the airport using the WIFI? You have landed at a right place to begin your trip with no (or most likely not so much) stress!

 

As we provide the overseas support, we travel often. Usually we only provide travel tips in Japan but our main goal with this website is to make everyone's trip safe and happy one. 

Alternative to taxi, is Uber and Grab. Recently (as of Dec, 2017) we see more and more Uber and Grab. If you have the app and the local sim, you can try it. Much easier than taxi. 

 

We have great response for the article  " How Not To Be Cheated by Taxi at DPS Airport, Indonesia ".

 

In this article, we would like to show some tips for your trip to Ho Chi Minh City, Vietnam. Even you go to Hanoi or other main parts of Vietnam, some of the tips here can be useful. 

 

<<Not only Japan, we support your market entry to Vietnam-South East Asia! Feel free to talk to us. >>

Yes, you have Free WIFI at HCMC Airport

If you are flying to Ho Chi Minh City, Vietnam, you arrive at Tan Son Nhat International Airport. Once you arrive at the airport, you have a free WIFI. If you are inside the airport building, first finish reading this before you get out of the building to lose your free WIFI. If you see below screen, you are on the right track to get the public WIFI. (Valid as of Oct. 2016)

The 4 tips

There are many taxi and car waiting in front of the arrival area. Many people will talk to and ask you "taxi? taxi?". Do not worry. We will give you the clear instruction how to  " minimize (just minimize, our method is not fault proof!)" problems on your way from the airport to your stay. 

 

 

There are only 4 tips. But very important 4 tips.

All rights reserved by Onegai Kaeru 2016
All rights reserved by Onegai Kaeru 2016

1. Use only two taxi companies: Vinasun and Mai Linh

Use only two companies Vinasun Taxi and  Mai Linh taxi . You can find Mai Linh taxi in many parts of Vietnam including Hanoi and Da Nang.

Vinasun taxi Source: Vinasun company official page
Vinasun taxi Source: Vinasun company official page
Mai Lihn taxi Source: Vforum company official page
Mai Lihn taxi Source: Vforum company official page

2. Once you get out of the arrival area of the airport building, you walk to the LEFT

Arrival point after the custom is like this Source: onegai kaeru
Arrival point after the custom is like this Source: onegai kaeru
Keep walking Source: onegai kaeru
Keep walking Source: onegai kaeru
And keep walking Source: onegai kaeru
And keep walking Source: onegai kaeru
You see the sign "texi station" on the left, keep walking to the end of the line of taxi Source: onegai kaeru
You see the sign "texi station" on the left, keep walking to the end of the line of taxi Source: onegai kaeru
Do not pay attention to any other taxi than MaiLinh and Vinasun Source: onegai kaeru
Keep walking to the left Do not pay attention to any other taxi than MaiLinh and Vinasun Source: onegai kaeru
Today we get MaiLinh srouce: onegai kaeru
Today we get MaiLinh! srouce: onegai kaeru

You ignore all call from the people talking to you. The Vinasun and Mai Linh taxi are waiting at the taxi area on the left when you are out of the arrival gate. There are other taxi companies in the line. You ignore all others and find the Vinasun and Mai Linh.

 

Not the silver good looking taxi, not the yellow good looking taxi, not the red good looking taxi!  jus find these two Vinasun or Mai Linh taxi!

 

( Alternatively, you go to the right and go back into the airport building and go up to the departure gate area (just ask the airport staff how to go to the departure gate.). On that floor, you find taxi which drop the people who depart or see their family/friend off . You can also get Vinasun or Mai Lihn. In this case, you need to pay around 10,000 VND (dong) first when the taxi goes out of the airport. Then, you pay the amount based on the meter. Yet, this tip. 2 is much simpler and easier.)

3. Keep only small amount in your wallet

It is important to have little money (small bills) in your wallet. When pay, just give the right amount. 

 

Even when you use two companies Vinasun Taxi and  Mai Linh taxi, it is quite common that the driver gives you only "part of" change when you get off. Let say, if the taxi meter was 150,000 VND (dong), you give 200,000 dong. The driver only gives you 10 dong back as change and try to keep 40,000 dong. The driver tends to say "is this okay?" when he/she giving you not-enough change and tends to get out of the driver's seat to get your bag/luggage out from the rear to finalize the business! 

 

When you get in Vinasun, the staff gives you the piece of paper about the driver who will drive the taxi for you. If you are cheated, you report to the taxi driver based on the information on the piece of paper.

4. Never take any car which parked in the parking lot in front of the airport

Once you are at the arrival area, there are people talking to you and giving you some price (something 140,000 dong to the city). These people will take you to the parking lot across the street. DO NOT EVER FOLLOW THEM. Do not even respond to any call until you are in the Vinasun or Mai Lihn tax.

Scary experience

 Regarding 4. above, we have had a scary experience to share. we were almost in this " trap ". For the first time at the airport, we were not sure where to find the taxi so we wandered a bit. There was a guy talking to us. He was in his not-so-suspicious uniform (a white shirt with a short sleeves and long trousers). He showed us some card he had from his neck which looked like a company's entry card. We did not know what it was written there but he tried to impress us that he was an official taxi broker. He told us 140,000 dong for the city center.He took us to the parking lot across the street then put us at the back seats. 

 

He told us to wait for a driver. A driver came and asked us if this was the first time to visit HCMC. We did not say it was the first time (careful with the answer to this type of question, better not to show that you are the beginner in the city. Drivers may charge you even more if they think you do not know anything!). 

 

He started driving to the exit of the parking lot. Then, the driver asked us to pay a parking fee. The guy in the uniform told us 140,000 dong in total but now the driver asking us to pay something extra already. We said "no". The driver insisted on us paying the parking fee. We had some argument and we showed our wallet with only 150,000 dong. He was furious to find out we had not much money in the wallet.

 

He told us that we better take taxi and drove back to where the car parked. We tried to open the doors. But there were no levers to pull to open the doors. That moment we realized the levers of the back seats were deliberately cut so that the guests can not open the doors from inside!! This way, only the driver can open from outside. We were very lucky getting away from the scam car.

 

Imagine that you drive with that trap car out of the airport! 

 

 

So keep these 4 points in mind when you fly to HCMC.

Uber and grab in VIETNAM?

Uber motor bike Source: onegai kaeru
Uber motor bike Source: onegai kaeru
grab in hcmc vietnam Source: onegai kaeru
More Grab than Uber in HCMC Source: onegai kaeru

If you have Uber or Grab, they are available in Vietnam. We observe more Grab than Uber in HCMC. They offer motor cycle and car. We recommend car because ridig the motor bike is not always really safe. Just use Grab or Uber. Make sure you have a skype credit so you can call the driver.  

 

We notice some users use Uber and the driver asks the customer to cancel the order. Yet, the customer shall be charged with penalty (and actually it is hard to pay the penalty as the payment system is not working well). Watch out if the Uber driver asks you to cancel.

All rights reserved by Onegai Kaeru 2016
Vietnam has great cafes and restaurants. Enjoy the great meals and drinks! All rights reserved by Onegai Kaeru 2016

Trust your common sense and have a safe and fun trip!

 

If you have a good travel tip or information, please share with us.

 

<<Not only Japan, we support your market entry to Vietnam-South East Asia! Feel free to talk to us. >>

If you are looking for great hotel for winter sports in Japan, just click here!

 

You may be interested in "how not to be cheated by taxi at Bali airport"

 

Onegai Kaeru wants you to enjoy Vietnam trip.

 

If you are looking for more traveler"s info and can not find one, please let us know. We will try to help you with Japan Traveler Help Service (we work on hourly charge to arrange, book, find info you need). Feel free to contact us!

  

Do you know an island with over 2000 years old tree in Japan? Please check this out!

 

Onegai Kaeru, a group of passionate travelers, bring happiness to the world with its shopping support service and original super cute items!

 

Source: Wikipedia,  taxi company official websites

 

Disclaimer: Even though we try to make the info as updated and accurate but the accuracy of the information herein is not guaranteed by us. If you have any uncertainty, please contact the information source.

Booking.com

Write a comment

Comments: 9
  • #1

    Mina (Wednesday, 22 February 2017 09:56)

    useful information indeed! it was exactly what your article explained at that airport.
    thank u!

  • #2

    Sophie (Saturday, 30 June 2018 01:54)

    Great info! Thank you so much.

  • #3

    Rob (Tuesday, 28 August 2018 11:55)

    I followed your suggestion walking to taxi station line and met a big lady with uniform and asking us where we want to go. She informed us it would cost vnd 300.000 to the hotel and brought us to the taxi and the driver kept the meter off and asked for vnd 300.000. The next day we are using another taxi from the hotel with meter on and it costed kess than vnd 150,000

  • #4

    Gary (Thursday, 30 August 2018 21:52)

    @Rob,
    As this page suggested " You ignore all call from the people talking to you. The Vinasun and Mai Linh taxi are waiting at the taxi area on the left when you are out of the arrival gate. " You should have ignored that lady

  • #5

    Peter (Tuesday, 25 December 2018 22:47)

    Hi. How would you suggest we travel for a group of 10? I would be OK to travel in 2 vehicles if 1 is not possible.

    Appreciate any advice. Thank you.

  • #6

    Mimi (Sunday, 30 December 2018 19:18)

    Thanks for your tips and detailed instructions, these were very helpful and we took a Vinasun taxi for 130K to district 1. Counting 10K for him to pay the airport gate + 20K as tip, total was 160K.

  • #7

    Picasso (Thursday, 11 July 2019 16:30)

    Having read loads of reviews, I was very anxious about getting from the airport especially as we didn't want to pay the inflated prices which pre-ordered cars charge and certainly didn't want to pay a charge in advance. However, encouraged by various articles online, we decided to risk just finding a taxi when we arrived (in the afternoon) and were very glad we did. We came from Hoi An so were in the domestic terminal, and that has numbered columns too, but we decided against trying to use Grab, especially as our hotel had recommended Vinasun or Mai Linh taxis. We ignored all the taxi desks in the terminal and simply walked to where the signs told us taxis would be. We walked down the little aisle marked 'taxis', again ignoring people who offered us taxis. When we got to the front of the queue (no waiting), we just got the first taxi there, which was Vinasun. He put the meter on, switching it from 'hello', (it stayed at the initial price for a while) and paid the 10K Dong fee as we exited the airport. When we got to our hotel, he explained that we needed to pay that on top of the meter fare (I'm glad I knew that in advance as his English wasn't good) and we gave him a tip too. I can't quite remember what the fare was to our hotel (Sherwood Residence) but it was probably something like 130K. We found the whole experience extremely smooth and painless.

  • #8

    The One (Saturday, 21 December 2019 21:52)

    Last time I did book the taxi through SASCO Travel website (http://www.sascotravel.com/en/) The service is pretty good and the price is reasonable. You can try them out (btw they also list the price to other districts in the city on the site)
    Worth to check it out

  • #9

    Richard (Wednesday, 11 January 2023 17:07)

    I arrived at HCMC international airport November 2022. Regular taxis companies, such as Malinh or Vinasun, do not stop at the international taxi stand. It seems like a few taxi companies monopolize taxi services at the Saigon international airport. Trick 1 ; after passing airport fee gate, taxi driver demanded me to pay fee first, and he was trying to see my wallet. My friend arrived at the same date had similar experiences : driver demanded fee to collect and keep trying to take bill from customer's wallet. Trick 2 ; taxi driver tries not to drop me at the hotel front, where hotel employee stands to receive guest. And trying overcharge. It is not an event that one or two taxi driver trying to cheat travelers. Airport authority should allow regular taxi companies to stop at the taxi stand of Saigon international airport.